FREQUENTLY ASKED QUESTIONS

We have a $150 minimum order requirement to ensure we can provide the highest quality products and services to our research clients.

Most traditional payment processors and banks refuse to work with research chemical companies. These methods allow us to:

• Protect your privacy
• Maintain reliable service
• Avoid sudden account freezes

1. Place your order on our website
2. Email us at contact@usalabchems.com for payment instructions
3. Send payment to the provided address
4. Reply with your payment confirmation
5. Receive tracking within 24 hours

All orders ship within 4 hours of payment verification during business hours (Mon-Fri 9AM-5PM EST).

• USA: 24-72 hours guaranteed
• International: 3-5 business days (location dependent)

All shipments include tracking and require no signature.

All shipments are discreet by default - no company branding or labels indicating contents. You do not need to request discreet shipping.

We specialize in 99%+ purity research chemicals, with third-party lab analysis available for most compounds upon request.

No. We cannot provide any guidance on research methodologies, applications, or dosages. Our products are sold strictly as unapproved research chemicals for laboratory analysis by qualified professionals.

Yes - researchers requiring larger quantities should email contact@usalabchems.com with "BULK INQUIRY" in the subject line for pricing and availability.

You are solely responsible for verifying the legal status of any product in your jurisdiction before ordering. We ship worldwide but make no claims regarding legality outside the United States.

We cannot reship or refund orders confiscated by customs. International clients assume all risk associated with import regulations in their country.

Due to the nature of our products, all sales are final. We rigorously quality-test all shipments before they leave our facility.